Business Phone System Pricing

Route callers with a professional voice menu — no receptionist needed.

Ring multiple extensions or cell phones simultaneously so no call goes unanswered.

Record every call automatically for training, compliance, and dispute resolution.

Set open and closed hours. Calls route differently after hours — automatically.

Never miss a call. Ring your desk phone, cell, and other numbers in sequence.

Forward calls to any number from the portal or mobile app in seconds.

Transfer active calls to colleagues or departments — warm or blind.

Host multi-party calls from your desk phone or web portal.

Enable DND from your desk phone or portal to block incoming calls when needed.

Filter unwanted callers and protect your team from spam and robocalls.

Set the outbound number displayed per extension — present one business identity.

Play custom audio while callers wait — branded, professional, on-brand.

Broadcast to your team instantly across all desk phones on the network.

Call 50+ countries at low rates directly from your portal or mobile app.

Read or listen to voicemails from the portal, app, or email — no dial-in required.

Receive voicemail recordings as audio attachments directly in your inbox.

Send and receive texts and media from your business number — not your personal one.

Send mass SMS campaigns to contact groups for promotions, reminders, and updates.

Write messages now, send them later — schedule texts at the right moment.

Save pre-written replies your team can send in one click — consistent and fast.

If you miss a call, Zonitel automatically texts back so you never lose the lead.

All your channels — SMS, WhatsApp, Facebook, Instagram — in one conversation view.

Connect your WhatsApp Business account and manage chats from Zonitel.

Respond to Facebook messages and comments without leaving your portal.

Manage Instagram DMs and comments from your unified inbox.

Add a live chat widget to your website and respond from the same Zonitel portal.

Convert every call to searchable text automatically — find key moments fast.

AI detects positive, neutral, or negative tone on every call — no manual review.

Deploy chatbots across SMS, WhatsApp, and social channels to answer 24/7.

Auto-generate a summary of every call — no listening, no note-taking required.

See all live calls, agent status, and take action: listen, whisper, or barge in.

Track peak hours, missed calls, and performance by extension or number.

Get a detailed summary of call activity delivered to your inbox every week.

Let clients book appointments online 24/7. Automatic SMS confirmations included.

Optional $20/month add-on for sending and receiving faxes from any device.

Call, text, fax, and manage your business number from iPhone or Android.

Keep your existing numbers. We handle the transfer with zero service interruptions.

Every account includes a free local business number — ready from day one.

Add an 800/888 number so customers call you for free. Great for sales and support.

Connect via webhooks or private integrations to sync calls and messages with your CRM.

Available for insurance agencies to sync contacts, log calls, and link recordings. Activation and scope are confirmed during onboarding.

Receive Zonitel SMS notifications from configured Appointlet appointment events. Activation and usage terms are confirmed during onboarding.

Connect Google Calendar to show your availability and schedule around your meetings.

Link Zonitel calendars to your GoHighLevel calendars and bring your GHL contacts into Zonitel.

Automatically back up call recordings, voicemails, and fax PDFs to your own Google Drive.

Manage and respond to your Google Business Profile reviews right from your Zonitel portal.

Protect your account with 2FA — an extra layer of security for your team.

Follow up before an appointment by SMS or WhatsApp, collect the customer's reply, and record whether they plan to attend. AI consumes credits. Automated messaging and WhatsApp charges apply separately.

Turn information from business calls and messages into proposed answers for your AI knowledge base. AI processing consumes credits according to usage, separate from core phone service.

Ask your chatbot real customer questions, correct an answer, and test it again before customers rely on it. Part of Conversational AI; AI processing draws from your credit balance.

Send WhatsApp messages and approved templates from your own application through the Zonitel API. Requires active WhatsApp access. API messaging and WhatsApp usage are billed separately.

Find failed or unconfirmed messages, inspect the reported error, and open the original conversation from one report. Applicable SMS, MMS and automated-message usage charges still apply.

Choose internet calling or the Cellular option for supported U.S. setups, using your configured business number. Availability depends on your setup; mobile-provider charges may apply.