Zonitel Features
100+ Included in Every Plan
Explore the complete feature set that makes Zonitel a powerful business phone system. Transparent per-extension pricing starting at $30/extension/month.
100+
business features
$30/mo
per extension
No
annual contract required
30-Day
free trial
Cloud VoIP Calling
Unlimited calling to US & Canada. Local and toll-free numbers. Call forwarding and routing.
SMS & MMS
Send and receive business text messages. MMS support for images and media.
WhatsApp Business API
Send and receive WhatsApp messages from your business number. Integrated inbox.
Digital Fax
Optional $20/month fax; HIPAA-eligible configurations available for qualifying customers.
AI Auto Attendant
AI-powered call routing. Greets callers and routes to the right extension 24/7.
Call Recording & Analytics
Automatic call recording. Real-time analytics on calls, SMS, and team performance.
Extensions & Ring Groups
Unlimited extensions. Ring multiple team members simultaneously.
Business Hours & Scheduling
Set business hours. Route calls differently after hours. Calendar integration.
Voicemail to Email
Voicemails delivered to email with AI transcription. Never miss a message.
Call Forwarding & Do Not Disturb
Forward calls to any number. Silence notifications during meetings.
Mobile App (iOS & Android)
Make and receive calls on your smartphone using your business number.
Integrations & APIs
Connect supported CRM, workflow, and productivity tools.
Google Calendar Sync
Import your Google Calendar events so scheduling, availability, and after-hours routing stay in sync.
GoHighLevel Integration
Connect your GoHighLevel location to link Zonitel calendars with your GHL calendars and bring in your GHL contacts.
Google Drive Backup
Automatically back up fax PDFs, call recordings, and voicemails to your own Google Drive.
Smart Contact Management
Automatically create contacts from calls and messages, add private notes, import lists, and organize contact groups.
IVR-to-SMS
Let callers choose a phone-menu option to receive a booking link, address, price list, or other information by text.
AI Usage & Wallet Controls
Track AI Voice and Chat usage separately, review consumption, manage wallet balance, and configure automatic funding.
Feature Categories
Communication
- Cloud VoIP Calling
- SMS & MMS
- WhatsApp Business
- Digital Fax
- Voicemail to Email
- Smart Contact Management
Call Management
- Call Forwarding
- Call Routing
- Ring Groups
- Extensions
- Do Not Disturb
Automation & AI
- AI Auto Attendant
- IVR (Interactive Voice Response)
- IVR-to-SMS
- Call Queues
- Hold Music
- Call Recording
Analytics & Reporting
- Real-Time Analytics
- Call History
- Team Performance Reports
- SMS Reports
- AI Usage & Wallet Controls
- Custom Reports
Scheduling & Availability
- Business Hours
- After-Hours Routing
- Google Calendar Sync
- Availability Status
- Time Zone Support
Integration & Flexibility
- Mobile App (iOS & Android)
- Web Dashboard
- API Access
- Google Drive Backup
- GoHighLevel Integration
- Zapier Integration
- Supported App Integrations
Try All 100+ Features Free
30-day core-platform trial. No annual contract. Account verification and usage terms may apply.