Zonitel Features
100+ Included in Every Plan
Explore the complete feature set that makes Zonitel a powerful business phone system. Transparent per-extension pricing starting at $30/extension/month.
100+
business features
$30/mo
per extension
$0
add-ons or hidden fees
30-Day
free trial
Cloud VoIP Calling
Unlimited calling to US & Canada. Local and toll-free numbers. Call forwarding and routing.
SMS & MMS
Send and receive business text messages. MMS support for images and media.
WhatsApp Business API
Send and receive WhatsApp messages from your business number. Integrated inbox.
Digital Fax
Optional $20/month fax; HIPAA-eligible configurations available for qualifying customers.
AI Auto Attendant
AI-powered call routing. Greets callers and routes to the right extension 24/7.
Call Recording & Analytics
Automatic call recording. Real-time analytics on calls, SMS, and team performance.
Extensions & Ring Groups
Unlimited extensions. Ring multiple team members simultaneously.
Business Hours & Scheduling
Set business hours. Route calls differently after hours. Calendar integration.
Voicemail to Email
Voicemails delivered to email with AI transcription. Never miss a message.
Call Forwarding & Do Not Disturb
Forward calls to any number. Silence notifications during meetings.
Mobile App (iOS & Android)
Make and receive calls on your smartphone using your business number.
Integrations & APIs
Connect supported CRM, workflow, and productivity tools.
Google Calendar Sync
Import your Google Calendar events so scheduling, availability, and after-hours routing stay in sync.
Google Drive Backup
Automatically back up fax PDFs, call recordings, and voicemails to your own Google Drive.
Feature Categories
Communication
- Cloud VoIP Calling
- SMS & MMS
- WhatsApp Business
- Digital Fax
- Voicemail to Email
Call Management
- Call Forwarding
- Call Routing
- Ring Groups
- Extensions
- Do Not Disturb
Automation & AI
- AI Auto Attendant
- IVR (Interactive Voice Response)
- Call Queues
- Hold Music
- Call Recording
Analytics & Reporting
- Real-Time Analytics
- Call History
- Team Performance Reports
- SMS Reports
- Custom Reports
Scheduling & Availability
- Business Hours
- After-Hours Routing
- Google Calendar Sync
- Availability Status
- Time Zone Support
Integration & Flexibility
- Mobile App (iOS & Android)
- Web Dashboard
- API Access
- Google Drive Backup
- Zapier Integration
- Supported App Integrations
Try All 100+ Features Free
30-day core-platform trial. No credit card. Optional and usage-based services remain subject to applicable terms.