Zonitel Features — Complete List of VoIP & Business Phone Features
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Zonitel Features
100+ Included in Every Plan

Explore the complete feature set that makes Zonitel the most powerful business phone system. No add-ons. No surprises. Everything is included starting at $30/extension/month.

100+

features included

$30/mo

per extension

$0

add-ons or hidden fees

30-Day

free trial

Cloud VoIP Calling

Unlimited calling to US & Canada. Local and toll-free numbers. Call forwarding and routing.

SMS & MMS

Send and receive business text messages. MMS support for images and media.

WhatsApp Business API

Send and receive WhatsApp messages from your business number. Integrated inbox.

Digital Fax

Send and receive faxes by email. HIPAA-compliant fax for healthcare.

AI Auto Attendant

AI-powered call routing. Greets callers and routes to the right extension 24/7.

Call Recording & Analytics

Automatic call recording. Real-time analytics on calls, SMS, and team performance.

Extensions & Ring Groups

Unlimited extensions. Ring multiple team members simultaneously.

Business Hours & Scheduling

Set business hours. Route calls differently after hours. Calendar integration.

Voicemail to Email

Voicemails delivered to email with AI transcription. Never miss a message.

Call Forwarding & Do Not Disturb

Forward calls to any number. Silence notifications during meetings.

Mobile App (iOS & Android)

Make and receive calls on your smartphone using your business number.

Integrations & APIs

Connect to Zapier, Slack, Salesforce, HubSpot, and 1000+ apps.

Feature Categories

Communication

  • Cloud VoIP Calling
  • SMS & MMS
  • WhatsApp Business
  • Digital Fax
  • Voicemail to Email

Call Management

  • Call Forwarding
  • Call Routing
  • Ring Groups
  • Extensions
  • Do Not Disturb

Automation & AI

  • AI Auto Attendant
  • IVR (Interactive Voice Response)
  • Call Queues
  • Hold Music
  • Call Recording

Analytics & Reporting

  • Real-Time Analytics
  • Call History
  • Team Performance Reports
  • SMS Reports
  • Custom Reports

Scheduling & Availability

  • Business Hours
  • After-Hours Routing
  • Calendar Integration
  • Availability Status
  • Time Zone Support

Integration & Flexibility

  • Mobile App (iOS & Android)
  • Web Dashboard
  • API Access
  • Zapier Integration
  • 1000+ App Integrations

Try All 100+ Features Free

30-day free trial. No credit card. Access to every feature.