Switch Your Business Phone
to VoIP with Guided Onboarding
Keep your existing phone number with a coordinated carrier cutover. Compare your current bill with published pricing and get calls, unlimited one-to-one SMS, WhatsApp, and AI tools in one platform.
$20–$30/ext
Published core price
Guided
Onboarding
5–10 days
Typical porting
None
Hardware required
Why Businesses Are Switching from Landlines to VoIP
Traditional landlines were designed for a world where your business stayed in one place. Today's businesses need to take calls from anywhere, text customers, handle WhatsApp, and see analytics in real time. A landline can't do any of that.
Traditional Landline
Zonitel VoIP
How to Switch to VoIP in 4 Steps
Guided configuration; carrier porting and hardware delivery have separate timelines.
Sign up & choose your number
5 minutesStart your 30-day free trial. Pick a new local number or tell us you want to keep your existing one. No credit card required.
We configure your system
30–45 minutesZonitel's onboarding team sets up your auto attendant, extensions, call routing, and voicemail. You tell us how you want calls handled — we build it.
Download the app & test
10 minutesInstall the Zonitel mobile app on your iOS or Android device. Make a test call, send a test SMS. Your team is live.
Port your existing number (optional)
5–10 business daysIf you want to keep your current business phone number, we coordinate the port. Keep the old service active until the scheduled cutover to minimize interruption.
Everything Included When You Switch
Core platform features included; optional products and usage-based services identified separately.
AI Auto Attendant
Answers every call 24/7, routes callers to the right person or department.
SMS & MMS Texting
Two-way texting from your business number. Missed call auto-reply included.
WhatsApp Business
Handle WhatsApp in the same inbox as calls and SMS.
Mobile App
Your business number on any iOS or Android device.
Call Analytics
Real-time dashboard: call volume, missed calls, peak hours.
Voicemail to Email
Transcribed voicemails delivered to your inbox instantly.
Digital Fax
Send and receive faxes from any device — no fax machine needed.
Free Number Porting
Keep your existing phone number — we handle the transfer.
Common Concerns About Switching to VoIP
We've heard every concern. Here are honest answers.
Will I lose my existing phone number?
No. Zonitel provides free number porting. Keep your current service active while the carrier processes the request. Porting commonly takes 5–10 business days, varies by carrier, and includes a coordinated cutover intended to minimize interruption.
Will call quality be worse than my landline?
Modern VoIP call quality is equal to or better than traditional landlines when you have a reliable internet connection (10 Mbps or faster per user). Zonitel uses HD Voice technology for crystal-clear calls. If your internet is solid, your call quality will be excellent.
What if my internet goes down?
Zonitel has built-in failover. If your internet goes down, calls automatically forward to a mobile number or backup number you designate. Your customers never get a busy signal or dead line.
Do I need to buy new phones or hardware?
No hardware is required. Zonitel works on any smartphone, computer, or tablet using the mobile app or web portal. If you prefer physical desk phones, Zonitel is compatible with any SIP-enabled IP phone — but it's completely optional.
Is switching complicated? Will it disrupt my business?
Zonitel provides guided configuration and can run alongside your existing service during the transition. Activation, carrier porting, and optional hardware delivery have separate timelines. Keep the old service active until the scheduled cutover.
What happens to my existing voicemail messages?
Your existing voicemail messages on your old system are not automatically transferred, but you can save them before porting. Going forward, Zonitel delivers voicemails as transcribed text to your email inbox — so you never miss a message.
Frequently Asked Questions
How do I switch my business phone to VoIP?
Switching your business phone to VoIP with Zonitel takes 4 steps: (1) Sign up and choose a new number or request a port. (2) The onboarding team configures your auto attendant, extensions, and routing. (3) Download the app and test. (4) If porting, keep your existing service active until the coordinated cutover. Porting commonly takes 5–10 business days and varies by carrier.
How much does it cost to switch to VoIP?
Zonitel starts at $30 per extension per month for 1–5 extensions, with lower published per-extension tiers for larger teams and no annual contract. Actual savings depend on your current invoice, taxes, usage, hardware, and optional services. The 30-day trial lets you evaluate the platform before converting.
Can I keep my existing business phone number when switching to VoIP?
Yes. Zonitel provides free number porting. Keep your existing service active throughout the carrier process, which commonly takes 5–10 business days. Zonitel coordinates the cutover to minimize interruption, but carrier timing can vary.
What internet speed do I need for VoIP?
VoIP requires approximately 100 kbps (0.1 Mbps) per simultaneous call. A standard business internet connection of 10 Mbps easily supports 10+ simultaneous calls. Most businesses with standard broadband internet have more than enough bandwidth for VoIP.
Do I need to cancel my landline before switching?
No. You can run Zonitel in parallel with your existing landline during the transition. Cancel the old service only after Zonitel is configured, tested, and the carrier confirms the port. This approach is intended to minimize disruption.
Is VoIP reliable enough for a business?
Zonitel targets 99.9% monthly availability for the core platform, subject to its service terms. Customers should configure backup routing because local internet, power, devices, and third-party carriers can still affect service.
Compare Providers Before You Switch
Ready to Make the Switch?
Start your 30-day free trial today. Keep your number with a coordinated cutover and guided onboarding.