Keep your number.
Switch to Zonitel.
Your business phone number is your identity. Zonitel coordinates the port and scheduled cutover while you keep your current service active. Carrier timing commonly runs 5–10 business days and can vary.
/ Numbers / Port-InIllustrative example — interface may differ from the actual Zonitel platform.
How number porting works
We've made porting as simple as possible. Most customers complete the process in under 10 minutes of their time.
Submit your port request
Tell us your number(s) and current carrier. We'll send you a simple Letter of Authorization (LOA) to sign — takes 5 minutes.
We handle the paperwork
Zonitel submits the port request to your current carrier on your behalf. No calls to your carrier, no hold music, no hassle.
Carrier processes the port
Porting commonly takes 5–10 business days and varies by carrier. Keep the old service active until the scheduled cutover.
Your number goes live on Zonitel
The moment your number ports, it's live on Zonitel with all your features: call routing, voicemail, SMS, analytics — everything ready.
The Zonitel porting guarantee
We've ported thousands of numbers. Here's what we promise every customer.
Coordinated cutover
Keep the old service active until the carrier confirms the port date.
Free porting
No porting fees, no setup fees, no hidden charges.
Dedicated porting team
A real person manages your port from start to finish.
All number types supported
Local, toll-free, mobile, and multi-line business numbers.
Porting timelines by number type
Timelines vary by number type and current carrier. Here's what to expect.
Important: Do not cancel your current phone service before the port completes. Your number must remain active with your current carrier until Zonitel confirms the transfer is done.
What you'll need to port your number
Gathering these 3 items takes about 5 minutes. Once you have them, our team handles everything else.
Current carrier account number
Found on your bill or by calling your carrier. This is NOT your phone number — it's your account ID.
Billing name & address
The exact name and address on file with your current carrier. Must match exactly.
A recent bill or account statement
A PDF or photo of your most recent bill. Helps verify account details.
Ready to port your number?
Start your free trial and our porting team will reach out within 1 business day to kick off the process.
No credit card required · Free porting included
Frequently Asked Questions
How long does number porting take with Zonitel?▾
Number porting commonly takes 5–10 business days, but timing varies by losing carrier, number type, account validation, and order complexity. Zonitel coordinates the request and keeps you updated.
Will I lose service during the port?▾
Keep your current phone service active until the scheduled cutover. Zonitel coordinates the transfer to minimize interruption, but carrier-controlled timing means uninterrupted service cannot be guaranteed.
Can I port multiple numbers at once?▾
Yes. Zonitel supports bulk porting of multiple numbers simultaneously. Whether you have 2 lines or 200, our porting team manages the entire process as a single coordinated transfer.
Is there a fee to port my number to Zonitel?▾
Number porting is free with any Zonitel plan. There are no porting fees, setup fees, or hidden charges.
What information do I need to port my number?▾
You'll need your current carrier's account number, the billing name and address on the account, and a recent bill. Zonitel's team will guide you through gathering these documents.
Can I port a toll-free number?▾
Yes. Zonitel supports porting of all toll-free prefixes including 800, 888, 877, 866, 855, 844, and 833. Toll-free ports typically complete in 3–5 business days.
What if my port request is rejected?▾
Port rejections are rare and usually happen due to a mismatch in account information. If your port is rejected, our team will identify the issue, correct it, and resubmit at no additional cost.
Your number. Your brand. On Zonitel.
Don't let your phone number hold you back from switching to a better system. We'll port it for free.