Call, text, and manage your communication from iPhone, Android, browser, or Chrome extension — with your business number.
Everything you need to keep your business connected, no matter where you are.
Call clients from your smartphone with your business number. Caller ID depends on your Calling Mode (VoIP or Cellular), so make a test call first.
Reply to SMS, WhatsApp, Instagram, Facebook and Google conversations, and attach documents or photos from your gallery or camera. Channels depend on your account.
Find received and sent faxes and check your fax lines' number and email. Send new faxes from the Office web portal.
Listen to voicemails from your phone, with pause and 15-second skip controls.
Play recorded calls from Recents when a recording is available. Recordings are kept for about three months.
Turn forwarding on or off for each business number and set where calls go.
Full call logs always at your fingertips from your phone or browser.
Make and receive business calls in your browser with the web phone — nothing to install. Use a microphone and speakers or a headset.
Click any phone number on any webpage to dial it instantly from your browser.
Route calls to your mobile, office, or multiple phones simultaneously or in sequence.
Your routing rules and schedules work across all your devices automatically.
Work with several business numbers in one app: choose your default SMS number and set forwarding per number.
Every team member gets their own secure login with role-based permissions.
Turn Do Not Disturb on or off, and choose whether you get alerts for incoming calls and messages.
Make VoIP calls over Wi-Fi or mobile data, or switch to Cellular mode (USA only) when it fits your setup.
Review invoices, recorded payments and saved payment methods from Menu → Billing.
Explore how Zonitel works on your phone, browser, and Chrome extension.
The Zonitel app for iPhone and Android puts your business line on your smartphone. Call, message, check faxes and listen to voicemail with your business number.
● OnlineBuilt for businesses that need to be reachable from anywhere, without losing professionalism.
Calls, messages, fax records, voicemail and call history — in one app.
Call with your business number instead of handing out your cell. Caller ID depends on your Calling Mode, so test it before calling customers.
No extra phone plan needed for VoIP calls. Call quality depends on your Wi-Fi or mobile data connection.
Routing rules, schedules, and forwarding work the same from mobile, browser, or office.
Each team member signs in with their own account, roles and permissions.
Each user has their own sign-in. Turn on two-factor authentication for the Office portal and review login history and devices.
No matter where your team works, Zonitel keeps communication professional and organized.
Stay reachable on the road without giving out your personal number. Call, respond, and manage clients from your phone as if you were in the office.
Work from home with the same business number. Take calls and messages in the app or browser, and handle faxes in the web portal.
Answer calls, reply to messages and check voicemail from anywhere — not just the desk.
No. In VoIP mode, the app works over your Wi-Fi or mobile data connection. A Cellular mode (USA only) is also available.
Calls from the app are set up to show your business number, but what the other person sees depends on your Calling Mode (VoIP or Cellular) and configured numbers. Make a test call to a phone you control before calling customers.
You can send SMS and MMS from your business number and reply in other connected channels. For fax, the app shows your received and sent faxes; send new faxes from the Office web portal or by email-to-fax.
WebRTC lets you make and receive calls in your web browser. Zonitel's web phone opens from the Office portal at calls.zonitel.com; you need a microphone and speakers or a headset, plus a stable internet connection.
Yes. Multiple users can be logged in simultaneously, each with their own access and permissions configured according to their role.
Yes. The app is a free download from the App Store and Google Play. Sign in with your Zonitel account to use your configured services.
Yes. Turn on Do Not Disturb in the app's Menu, and use Notifications Settings to choose alerts for incoming calls and messages. Turn Do Not Disturb off when you want to receive calls again.
Choose internet calling or the Cellular option for supported U.S. setups, using your configured business number.
VoIP uses Wi-Fi or mobile data. Cellular is a separate mode labeled Only for USA. Check your business and mobile numbers, choose the mode before placing a call, and test the caller ID. This is not an automatic mid-call failover feature.
Availability depends on your setup; mobile-provider charges may apply.
Setup guide: VoIP & Cellular Calling ModesMobile app, browser calling and Click-to-Call with guided onboarding. Month-to-month, no annual contract.
